ABDULAZIZ IBRAHIM
Experienced IT Support Specialist & Technical Trainer
Damaturu, NG.About
Highly motivated and results-oriented IT professional with 4+ years of hands-on experience in computer hardware and software installation, diagnostics, troubleshooting, and network maintenance. Proven ability to deliver comprehensive technical support, train diverse user groups, and ensure optimal system performance, contributing to operational efficiency and seamless technology integration across various organizational settings.
Work
Rahama Computer and Office Stationaries Repairer
|Trainee
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Summary
Supported technical operations by assisting with diagnostics, troubleshooting, and routine maintenance of computer hardware and software systems.
Highlights
Assisted in diagnosing and resolving a variety of hardware and software issues, contributing to efficient repair cycles.
Gained practical expertise in installing operating systems, applications, and drivers, ensuring system readiness for users.
Performed routine preventive maintenance on computer systems, extending equipment lifespan and minimizing downtime.
Documented repair procedures and technical solutions, improving knowledge sharing and future troubleshooting efficiency.
Practical Training for Administrative Staff and Local ICT Service Providers (PTAL)
|Instructor
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Summary
Delivered comprehensive technical training programs on computer hardware, software, networking, and troubleshooting for administrative staff and ICT service providers.
Highlights
Developed and delivered engaging lesson plans covering essential computer hardware, software, networking, and troubleshooting techniques to over 50 participants.
Conducted hands-on training sessions focused on computer hardware diagnostics, repair, and preventive maintenance, enhancing practical skills for attendees.
Created and distributed detailed training manuals and practical toolkits, ensuring accessible resources for continuous learning and application.
Facilitated interactive learning environments, leading to improved technical proficiency and confidence among trainees in managing ICT challenges.
CENSUS TRAIL 2022
|Hardware Technician
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Summary
Provided critical hardware support and maintenance for computer systems and Personal Digital Assistance (PDA) devices during the CENSUS TRAIL 2022 project.
Highlights
Supported and maintained a large fleet of computer systems and peripherals, ensuring operational readiness for critical census activities.
Installed, configured, and tested Personal Digital Assistance (PDA) devices, preparing them for deployment to enumerators.
Efficiently troubleshot and resolved hardware errors encountered by enumerators, minimizing disruptions and data collection delays.
Contributed to the successful execution of the census project by ensuring reliable performance of essential hardware infrastructure.
SAVE CHILDREN (NGOS)
|Assistant Technical Officer
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Summary
Provided comprehensive technical support, managing computer issues, hardware/software installations, data, and network maintenance for a non-profit organization.
Highlights
Resolved diverse computer issues for staff, ensuring minimal downtime and continuous productivity for critical non-profit operations.
Installed and configured essential hardware and software, optimizing system performance and user experience across the organization.
Managed data integrity and accessibility, implementing best practices for storage and retrieval to support organizational needs.
Maintained robust computer systems and networks, ensuring reliable connectivity and secure data transmission for all users.
Education
Federal Polytechnic Damaturu.
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Higher National Diploma (Upper Credit)
Computer Science
Federal Polytechnic Damaturu.
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National Diploma (Distinction)
Computer Science
Federal Science and Technical College Lassa
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National Examination Council (NECO)
Dapchi II Primary School
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First School Leaving Certificate
Languages
English
Skills
Technical Support
Hardware Troubleshooting, Software Installation, System Diagnostics, Preventive Maintenance, Network Maintenance, Data Management, Peripheral Configuration.
Training & Development
Lesson Plan Creation, Technical Instruction, Training Manuals, Practical Exercises, Knowledge Transfer.
Communication & Interpersonal
Excellent Communication Skills, Team Player, Stakeholder Engagement, Problem Solving.
Project & Operations
Ability to meet deadlines, Leadership and Management Skills, Ability to work under pressure, Self-Starter, Fast Learner, Documentation.
References
Haj. Adama Abdulkarim
Principal GGSTC Potiskum, +2347032084246
Muhammad Bashir Ibrahim
CEO Bashow Investment, +2347030033882